Legal Document

Ok100 Privacy Policy – LGPD Data Protection

Ok100 takes every player's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data, in full compliance with Brazil's General Data Protection Law (LGPD – Lei nº 13.709/2018).

Last updated: January 2026 Language: Brazilian Portuguese Legislation: LGPD – Law No. 13,709/2018

How ok100 protects your data

Privacy is not a bureaucratic formality — it is a core part of the trust between ok100 and every Brazilian player.

End-to-End Encryption

All connections between your device and ok100 are protected by 256-bit SSL encryption — the same standard used by Brazil's leading digital banks, such as Nubank and Itaú. Your registration details and financial information are always transmitted securely.

Data Never Sold

Ok100 does not sell, rent, or share your personal data with third parties for commercial purposes. The only sharing that takes place is with vendors directly involved in delivering our service — such as payment processors and identity verification providers — always under confidentiality agreements.

Full LGPD Compliance

Ok100 strictly complies with Lei nº 13.709/2018. All internal data collection, storage, and usage processes have been reviewed by privacy specialists to ensure full compliance with current Brazilian law.

Control in Your Hands

You may request access, correction, portability, or deletion of your data at any time. Simply send an email to privacidade@ok100.click. Responses are provided within up to 15 business days, as required by the LGPD.

Secure Storage

Data is stored on servers with physical and logical access controls, continuous monitoring, and encrypted backups. Internal access is restricted to staff members who require the information to perform their duties, with an audit log maintained for every access.

Incident Notification

If a security incident could affect your data, ok100 will notify impacted players and the National Data Protection Authority (ANPD) within the legally established timeframes under the LGPD, with full transparency about what occurred and the measures taken.


This Privacy Policy describes how ok100 ("we", "our", or "Platform") collects, uses, stores, and protects the personal information of users ("you" or "Player") when using the services available at ok100.click. This Policy is aligned with the General Personal Data Protection Law (LGPD – Lei nº 13.709/2018) and supplements the Terms and Conditions of the Platform. By creating an account or continuing to use ok100's services, you confirm that you have read and understood this document.

1. Who We Are – Data Controller

Ok100 is the data controller for all personal data collected through the ok100.click platform. As the controller, we are responsible for defining the purposes and means of processing our players' personal data, always in compliance with the LGPD.

Contact address for privacy matters: privacidade@ok100.click. Our Data Protection Officer (DPO) is available to answer questions, receive rights requests, and handle complaints related to the processing of personal data.

This Policy applies to all personal data collected through the ok100.click website, the mobile app (when available), the support chat, email, and any other communication channel used by ok100 to interact with the Player.

2. What Data We Collect

Ok100 collects different categories of personal data depending on how the Player interacts with the Platform. Each category and how it is obtained are described below:

2.1 Data provided directly by you

Data How it is collected Mandatory
Full nameRegistration formYes
CPFRegistration form and KYC verificationYes
Date of birthRegistration formYes
Email addressRegistration formYes
Mobile numberRegistration formYes
Residential addressKYC VerificationFor withdrawal
Government-issued ID (national ID or driver's license)KYC VerificationFor withdrawal
Proof of addressKYC VerificationFor withdrawal
Banking details (Pix key, TED account)Withdrawal method registrationFor withdrawal

2.2 Automatically collected data

  • IP address and approximate geolocation;
  • Browser type and version, and operating system;
  • Device used (mobile, tablet, computer) and unique device identifier;
  • Pages visited, time spent browsing, and clicks within the Platform;
  • Betting history, games accessed, and financial transactions;
  • Account access logs (time, session duration, approximate location);
  • Cookies and similar tracking technologies (detailed in section 8).

2.3 Third-Party Data

In some cases, we may receive data from external sources for identity verification and fraud prevention purposes, such as CPF validation services with the Receita Federal and credit bureaus for document authenticity confirmation.

3. How We Use Your Data

Ok100 uses the personal data it collects exclusively for the following purposes:

  • Account creation and management: Player registration, authentication, password recovery, and profile management;
  • Transaction processing: deposits via Pix, boleto bancário, Visa and Mastercard credit/debit card, PicPay, Mercado Pago, and TED bank transfer, as well as withdrawal processing;
  • Identity verification (KYC): verifying the Player's identity before the first withdrawal, fulfilling anti-money laundering obligations, and ensuring regulatory compliance;
  • Provision of gaming services: access to Sports Betting, slots, Live Casino, poker, blackjack, and all other games available on the Platform;
  • Customer support: support available via live chat, email, and other channels to help resolve questions and issues;
  • Account communications: security notifications, transaction confirmations, suspicious activity alerts, and policy updates;
  • Responsible gambling: monitoring of gaming patterns to identify at-risk behavior and activate protective tools when necessary;
  • Fraud prevention: detection of duplicate accounts, bonus abuse, money laundering, and other activities prohibited by the Terms and Conditions;
  • Platform Improvement: analysis of aggregated and anonymized data to improve the user experience, develop new features, and optimize the mobile interface;
  • Marketing communications: sending offers, promotions, and news about ok100 — only for Players who have opted in to receive such communications, with the option to unsubscribe at any time.

Important: ok100 does not use your data to build commercial profiles for sale or sharing with third parties, nor to display third-party advertising within the Platform.

4. Legal Basis for Processing

Every personal data processing operation carried out by ok100 has a specific legal basis under the LGPD. The main legal bases we rely on are:

  • Contract performance (Art. 7, V): the processing required to create your account, handle deposits and withdrawals, and grant access to games. Without this data, the service cannot be provided;
  • Compliance with a legal or regulatory obligation (Art. 7, II): KYC verification, anti-money laundering measures, and compliance with the regulations of the Banco Central do Brasil and betting regulatory authorities;
  • Legitimate interest (Art. 7º, IX): fraud prevention, Platform security, service improvement, and operational risk analysis — always in respect of your rights and expectations;
  • Consent (Art. 7, I): for the sending of marketing communications and for the use of non-essential cookies. Consent may be withdrawn at any time without affecting access to the platform's other services.

Where processing is based on consent, you may withdraw it at any time through your account dashboard or by emailing privacidade@ok100.click. Withdrawal does not affect any processing carried out prior to it.

5. Data Sharing

Ok100 may share Players' personal data with the following categories of recipients, always for the specific purpose described and subject to contractual confidentiality guarantees:

5.1 Service providers

  • Payment processors: to confirm deposits and process withdrawals via Pix, bank slip, credit/debit card, PicPay, Mercado Pago, and bank transfer. These partners receive only the data strictly necessary to complete the transaction;
  • Identity verification providers: for the mandatory KYC process prior to the first withdrawal;
  • Game providers: companies like Evolution Gaming and Pragmatic Play receive an anonymized player identifier to operate the live casino tables and slots — with no access to your full name, CPF, or banking details;
  • Support services: live chat platforms that store conversation history for training and quality assurance purposes.

5.2 Authorities and legal compliance

Ok100 may disclose personal data when required by law, court order, or directive from a competent authority, or to protect the Platform's legal rights — for example, in investigations involving money laundering, fraud, or other financial crimes.

5.3 What We Never Do

Ok100 never sells personal data to third parties. We do not share information with marketing companies, data brokers, or any other company that is not an essential part of delivering our service.

6. How Long We Retain Your Data

Ok100 retains players' personal data for as long as necessary to fulfill the purposes described in this Policy or to meet legal obligations. The applicable retention periods are:

  • Active account data: retained for as long as the account remains active or while a contractual relationship is ongoing;
  • Financial transaction data: minimum of 5 years from the date of the transaction, as required by anti-money laundering legislation and tax obligations;
  • KYC documents (national ID, driver's license, proof of address): a minimum of 5 years after account closure, as required by regulation;
  • Access and security logs: 12 months, for security incident investigation purposes;
  • Betting and gaming history: 5 years, for regulatory audit and dispute resolution purposes;
  • Support communications: 2 years after the ticket is resolved;
  • Marketing data (with consent): until consent is withdrawn.

Once the applicable retention period expires, data is anonymized or securely deleted, making it impossible to identify the data subject.

7. How We Protect Your Data

Ok100 implements technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or improper destruction:

7.1 Technical measures

  • 256-bit SSL encryption on all communications between the Player's device and ok100's servers;
  • Encryption at rest for sensitive data stored in our databases;
  • Two-factor authentication (2FA) available to Players within their account;
  • Continuous monitoring for unauthorized access attempts and cyberattacks;
  • Regular penetration testing and vulnerability assessments of systems;
  • Encrypted backups with secure retention.

7.2 Organizational measures

  • Access to personal data is restricted to staff members who require the information to perform their specific roles (principle of least privilege);
  • Mandatory periodic training on privacy and data protection for all staff with access to personal data;
  • Confidentiality agreements with all suppliers that process Players' personal data;
  • Documented procedure for responding to security incidents.

In the event of a security incident that may put your data at risk, ok100 will notify affected Players and the National Data Protection Authority (ANPD) within the legal 72-hour window for the ANPD, and as promptly as possible for impacted data subjects.

8. Cookies and Tracking Technologies

Ok100 uses cookies and similar technologies to ensure the Platform functions properly, enhance the Player experience, and analyze service performance. A cookie is a small text file stored on your device when you access ok100.

You can manage cookie preferences in your browser settings. Disabling essential cookies may prevent the Platform from functioning correctly — particularly authentication and security features.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject, the following rights regarding the personal information processed by ok100. All rights may be exercised by emailing privacidade@ok100.click:

Data access
Request confirmation that we process your data and obtain a full copy of all personal information ok100 holds about you.
Data correction
Request the update or correction of incomplete, inaccurate, or outdated data — for example, a change of address, a name correction, or updated contact details.
Data deletion
Request the deletion of personal data processed on the basis of consent, once that consent is withdrawn. Data required to fulfill a legal obligation cannot be deleted before the legal retention period ends.
Data portability
Request that your personal data be sent in a structured, interoperable format to another service provider, where technically feasible.
Sharing information
Request information about which public or private entities ok100 has shared your personal data with.
Withdrawal of consent
Withdraw consent given for processing based on that legal basis — such as marketing communications — without this affecting the delivery of the Platform's essential services.
Right to object
Object to data processing carried out on the basis of legitimate interest, where you believe your rights outweigh the interest pursued by ok100.

The response time is up to 15 business days after receiving the request, as provided for under the LGPD. In more complex cases, we may need to request additional documentation to verify the requester's identity before fulfilling the request.

10. Protection of Minors

Ok100 is an entertainment platform designed exclusively for users aged 18 and over. We do not intentionally collect personal data from individuals under 18, and any account created using false age information will be closed immediately upon detection.

Age verification is carried out at registration using the date of birth and CPF provided. The KYC process, which is mandatory before the first withdrawal, includes validating the account holder's age through an official photo ID document.

If you believe a person under 18 has created an account on ok100, please contact us immediately at privacidade@ok100.click. We will take appropriate action, including immediate account closure and deletion of any collected data.

11. International Data Transfers

Some of the service providers used by ok100 — particularly casino game providers such as Evolution Gaming and support platforms — may be based outside Brazil or process data on international servers.

When this occurs, ok100 ensures that the international transfer of personal data is carried out in accordance with Articles 33 to 36 of the LGPD, which set out the conditions for secure international transfers. The safeguards in place include:

  • Standard contractual data protection clauses requiring the recipient to maintain a level of protection equivalent to that of the LGPD;
  • Verification that the destination country provides an adequate level of personal data protection, as assessed by the ANPD where available;
  • Limiting data transferred to the minimum necessary for the specific purpose.

Under no circumstances is data transferred for commercial purposes unrelated to the provision of ok100's service.

12. Changes to This Privacy Policy

Ok100 may update this Privacy Policy periodically to reflect changes in Brazilian law, updates to the services we offer, or improvements to our privacy practices.

Material changes — particularly those that expand the scope of data processing or modify Players' rights — will be communicated to the registered email address with a minimum advance notice of 30 days before taking effect. Minor changes or wording corrections may be made without prior notice.

The date of the last update is always shown at the top of this document. We recommend reviewing this Policy periodically to stay informed about how we protect your data. The most current version is always available at ok100.click/privacy-policy.

Continued use of the Platform after a new version takes effect constitutes acceptance of the updates. If you do not agree with the changes, you may close your account as described in the Terms and Conditions.

13. Data Protection Officer (DPO)

As required by the LGPD, ok100 has appointed a Data Protection Officer (DPO) responsible for:

  • Receive communications from data subjects regarding the exercise of their rights;
  • Receive communications from the National Data Protection Authority (ANPD);
  • Educate ok100's staff and suppliers on the practices required for the protection of personal data;
  • Carry out any other duties assigned by the controller or established in supplementary regulations.

Ok100's DPO can be reached exclusively through the privacy channel: privacidade@ok100.click. All requests received through this channel are handled with priority and confidentiality.

14. Contact and ANPD Complaints

For any questions, requests, or complaints regarding the processing of your personal data by ok100, please use the channels below:

  • Privacy email / DPO: privacidade@ok100.click — response time: up to 15 business days;
  • General support: suporte@ok100.click — for matters not specifically related to privacy;
  • Live chat: available 24 hours a day at ok100.click — for urgent matters.

If you are not satisfied with ok100's response to a data subject rights request, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the regulatory authority responsible for enforcing the LGPD in Brazil. Information on how to file complaints with the ANPD is available on the authority's official website.

Version: 2.0  |  Effective date: January 1, 2026. This document supersedes all previous versions of the ok100 Privacy Policy.


Privacy Questions at ok100

No. ok100 does not share your data with other betting sites, online casinos, or any competing companies. Data sharing occurs exclusively with vendors directly necessary to operate the service — payment processors such as Pix operators, certified game providers, and KYC identity verification services. All are bound by confidentiality agreements and may not use your data for any purpose beyond those authorized by ok100.

Send an email to privacidade@ok100.click with the subject line "Data Deletion Request" and include the email address and CPF registered to your account. Response time is up to 15 business days. Please note that data required to fulfill legal obligations — such as financial transaction records required under anti-money laundering legislation — cannot be deleted immediately, but will be erased once the legal retention period expires. You will receive written confirmation of which data has been deleted and which must be retained by legal obligation.

Identity verification (KYC) is a legal requirement for online betting platforms in Brazil, in accordance with anti-money laundering and counter-terrorism financing regulations (Law No. 9,613/1998 and Central Bank regulations). The process is in place to confirm that you are who you say you are, that you are of legal age to play, and that withdrawals are sent to the account holder's own bank account — protecting you against fraudulent use of your account by third parties. Your documents are stored with encryption and are not shared beyond what is necessary for verification.

Yes. Promotional and marketing emails are sent only to Players who have given consent for that type of communication. To stop receiving them, you can click the "unsubscribe" link in any promotional email, update your communication preferences in your account settings, or email privacidade@ok100.click to revoke your consent for marketing communications. Unsubscribe requests are processed within 48 hours. Please note that transactional emails — such as deposit confirmations, security alerts, and mandatory notifications — will continue to be sent regardless of this preference.

When you close your account, ok100 immediately disables access. Your personal data is retained for as long as necessary to meet legal retention obligations — primarily financial transaction history (5 years) and KYC documents (5 years after account closure), as required by anti-money laundering legislation. Once those periods expire, all your data is permanently and securely deleted. You can request a report detailing which data will be retained and for how long by emailing privacidade@ok100.click.

No. ok100 monitors gameplay patterns for the opposite purpose: to identify risk behaviors associated with compulsive gambling and provide responsible gambling tools — such as deposit limits, account pauses, and self-exclusion. We do not use gameplay behavior analysis to personalize marketing communications aimed at encouraging more betting. Our commitment to responsible gambling is described in detail on the Responsible Gambling.

Your data protected. Your fun guaranteed.
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Create your account for free and enjoy over 5,000 games, Sports Betting with full Copa do Brasil and Brasileirão coverage, and Pix withdrawals in under 5 minutes. With the privacy you deserve.

By registering, you confirm that you have read this Privacy Policy and the Terms and Conditions. Valid for users aged 18 and over.

Privacy and Data Protection Policy

Ok100 protects your personal data in full compliance with the LGPD (Lei nº 13.709/2018). Your registration details, game history, and financial transactions are used solely to operate your account and process payments — they are never sold or shared with third parties without your consent. To exercise your rights of access, correction, or deletion, please email privacidade@ok100.click. You are reading the Full Privacy Policy.

Responsible Gambling +18

Ok100 is an entertainment platform intended exclusively for users aged 18 and over. Gambling and betting involve real financial risk. Use the account controls available to you — deposit, session, loss limits, and self-exclusion — to keep your play within your boundaries. If you need support: CVV 188 (24 hours). Learn more at Responsible Gambling.

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