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Responsible Gambling

Ok100 Responsible Gambling – Bet Responsibly

At ok100, entertainment and responsibility go hand in hand. We provide real tools to help you stay within your limits — because the fun is only worth it when it doesn't harm your life.

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+18

This platform is intended for exclusively to users aged 18 and over residing in Brazil. Access by minors is prohibited and actively monitored.

Deposit Limits Account Break Self-Exclusion Session Limit Loss Limit

Our Position

What responsible gambling means to ok100

Playing at ok100 — whether on a Brasileirão football match, a live blackjack table, or a round of slots — should be a form of entertainment. Like watching a Flamengo game or going out with friends on the weekend. Something fun that fits your budget, doesn't take over your thoughts, and doesn't leave you feeling guilty afterward.

The problem arises when gambling stops being entertainment and becomes an obligation, an attempt to chase losses, or an escape from bigger problems. This is not the fault of the person playing — it is a pattern that affects people of all backgrounds, and it has a name: compulsive gambling. And it can be treated.

Ok100 takes responsible gambling seriously because it's the right thing to do. A platform that looks after its players builds more trust and longevity than one that tries to extract as much as possible from each person without caring about the impact. Here, the control tools aren't buried in some obscure menu — they're available on your account dashboard, with immediate activation, no red tape, and no need to talk to anyone if you'd rather not.

If you're reading this page because you're concerned about your own gambling habits or those of someone close to you, that's already an important step. Keep going.

Need Help Now?

Support available 24 hours

If you or someone close to you is struggling with gambling-related difficulties, reach out to the support services below. All are free and confidential.

188 CVV – Centro de Valorização da Vida
Available 24 hours a day, every day
ok100 Support
suporte@ok100.click
Live Chat
Available 24h

If you requested self-exclusion and are trying to access the platform before the period ends, please contact support. We will not reactivate your account during the chosen period — that is part of the commitment.

Available Tools

What ok100 puts in your hands

Six features you control directly from your account dashboard — no need to contact anyone, with immediate activation.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Decreases take effect immediately. Increases have a 7-day waiting period — so the decision is genuinely considered, not made on impulse.

Loss Limit

Set the maximum amount you are willing to lose over a given period. Once that limit is reached, your account is automatically blocked from placing new bets until the period resets — no action required on your part.

Session Limit

Set how long you can stay logged in and playing. Once the limit is reached, the system logs you out automatically and displays a warning before disconnecting. Useful for avoiding those longer-than-intended sessions that can slip by unnoticed.

Cooling-Off Period

Activate a temporary break of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this period, the account is inaccessible for betting — but your balance is preserved and available for withdrawal once the break ends.

Self-Exclusion

The strongest tool available. Blocks account access for 30 days, 6 months, 1 year, or permanently. Once activated, it cannot be reversed during the chosen period — and we do not accept reactivation requests before it expires.

Activity Monitoring

Access the full history of deposits, bets, session time, and withdrawals directly from your account dashboard. Having visibility into your own behavior is the first step toward keeping gambling within a healthy pattern.

Step by Step

How to activate the control tools

All of ok100's responsible gambling tools are found in your account dashboard, under the "Responsible Gambling" section. Here's how to get there:

1
Log in to your ok100 account
Visit ok100.click on your phone or computer and log in with your registered email and password.
2
Access your account profile
Click the profile icon in the top right corner of the screen and select "Account Settings".
3
Find the "Responsible Gambling" tab
In the settings menu, find the tab dedicated to Responsible Gambling. All limit and self-exclusion tools are housed there.
4
Set your limits
Set the amounts or timeframes for each tool. Limit reductions and the cooling-off period take effect immediately after saving.
5
Confirm and you're done
You will receive an email confirmation with the details of the activated limits. For self-exclusion, activation is immediate and a confirmation is sent to your registered email address.

Prefer a different channel? Contact support via live chat or by email at suporte@ok100.click. Our team activates any control tool in under 5 minutes, 24 hours a day.

Details of Each Tool

How it works in practice

Deposit Limit
Choose your period: daily (resets at midnight), weekly (resets every Monday), or monthly (resets on the first day of the month). You can have all three active at the same time. The lowest value among active limits always applies. Reductions take effect immediately; increases take effect after 7 days.
Loss Limit
Calculated as the difference between deposits and withdrawals over the period. When the net loss reaches the defined amount, new bets are automatically blocked until the period resets. Your available withdrawal balance is not affected.
Session Limit
A warning appears 5 minutes before the limit is reached. Once reached, logout happens automatically. The timer resets with each new login. You set the limit in minutes, from 30 minutes up to 8 hours per session.
Cooling-Off Period
Options: 24h, 48h, 72h, 1 week, 2 weeks, or 6 weeks. During the cool-off period, you will not receive marketing communications and cannot make deposits. Your balance remains available for withdrawal at any point during the period.
Self-Exclusion
Options: 30 days, 6 months, 1 year, or permanent. Activation is immediate and irrevocable for the duration of the period. After it ends, reactivation requires contacting support plus a mandatory 72-hour reflection period. Permanent self-exclusion cannot be reversed.

Warning Signs

How to identify a gambling problem

Problem gambling rarely appears overnight. Recognizing the signs early makes all the difference when it comes to seeking support at the right time.

1
You think about gambling even when you're doing something else — at work, with family, or while trying to sleep.
2
Bets increasingly higher amounts to feel the same excitement that smaller bets used to bring.
3
You have tried to stop or cut back on betting but couldn't manage it on your own, even when you wanted to.
4
Gambled money set aside for bills, rent, food, or other essential needs.
5
Hides from people close to you how much you bet or how much you've lost lately.
6
Keeps gambling to try to win back losses — the "next time I'll get it back" logic.
7
Gets irritable, anxious, or depressed when unable to gamble or when trying to stay away.
8
Borrowed money or sold belongings to fund gambling.
9
Gambling is visibly affecting your relationships, your work performance, or your health.

If you identified with three or more of these signs, seriously consider seeking professional support. Recognizing the problem isn't weakness — it's the first step toward regaining control. Call CVV: 188 (24 hours, free, confidential).

Self-Assessment

Are you gambling in a healthy way?

Answer the questions below honestly. This is not a medical assessment, but it can help you reflect on your gambling habits.

1. How often do you bet more than you originally planned to spend?
2. Have you ever missed a bill or financial commitment because of betting?
3. Have you ever felt the urge to gamble to improve your mood or escape a problem?
4. Have people close to you (family, friends) ever expressed concern about your gambling habits?

Your answers indicate a healthy gambling pattern. Keep it up. Use the limit tools available on ok100 to maintain that balance — setting deposit and session limits is a good habit even for those without any issues. If your circumstances change, reassess.

Your answers suggest it may be helpful to seek support. This doesn't mean you have a serious problem, but the signs suggest it's worth talking to someone you trust or a professional. Consider activating self-exclusion or a cooling-off period on your ok100 account while you reflect. CVV: 188 (24h, free of charge). Our support team is also available via live chat.

ok100 Commitment

What we commit to doing

Responsible gambling isn't just a page on the website. At ok100, it's a set of operational practices built into the platform's day-to-day:

Never send promotions to anyone on a pause or self-exclusion. As soon as any of these tools is activated, the player's email address is immediately removed from all marketing lists.
Monitor risky gambling patterns. Our team monitors behaviors such as sudden increases in bet amounts, multiple consecutive sessions, and betting at unusual hours, and may reach out proactively.
Never make self-exclusion difficult to activate. The tool is directly accessible from the dashboard — no approval needed, no waiting list. If someone wants to take a break, ok100 puts no obstacles in the way.
Honor self-exclusion without exceptions. Once activated, no ok100 staff member is authorized to reactivate an account before the period ends — regardless of the reason given by the player.
Block access for users under 18. CPF verification at registration, document validation during KYC, and active monitoring of patterns that may indicate unauthorized access by minors.
Keep this page always up to date. Any changes to responsible gambling tools or policies are reflected here immediately, before they take effect.

For Family & Friends

If you are concerned about someone

Sometimes it's easier to spot a problem in someone else's behavior than in your own. If you're reading this page out of concern for a family member or friend, here are some practical guidelines:

Talk without judgment
Approaching the subject with accusations rarely works. Start with "I'm worried about you" instead of "you're gambling too much." Being open to listening makes more of a difference than being right.
Offer concrete support
Accompanying someone to an appointment, helping set account limits, or simply being available to talk — these are forms of support that make a real difference day to day.
Don't pay gambling debts
Repeatedly paying off gambling debts can prolong the problem, as it removes one of the consequences that motivates people to seek help. It's hard, but it matters.
Take care of yourself too
Living with someone else's compulsive gambling is emotionally draining. Seeking psychological support for yourself is not abandonment — it's necessary so you can be there for them in a healthy way.

CVV – Centro de Valorização da Vida: call 188, available 24 hours a day, every day, from any landline or mobile phone, free of charge. It serves both those in crisis and those concerned about someone else.

Frequently Asked Questions

Responsible Gambling Questions at ok100

No. Your available real balance remains untouched during any self-exclusion or cooling-off period. You can request a withdrawal of your real balance at any time through our support channels — via email at suporte@ok100.click or through live chat — even while your account is blocked for betting. Withdrawal processing follows the standard timeframe: Pix in under 5 minutes. Any bonus balance with a pending rollover requirement, however, is cancelled at the time of self-exclusion, as it cannot be converted to real balance without completing the wagering requirement.

No. This is an intentional protection built into ok100's responsible gambling system. Deposit limit reductions take effect immediately, but any increase only takes effect 7 days after the request. This exists to protect you from impulsive decisions made in the heat of a gaming session. If you set a limit of R$ 200.00 per week and today you request an increase to R$ 500.00, the new limit will only apply from the seventh day after the request.

Yes, in specific situations. Our responsible gambling team monitors behavioral patterns and may, in cases where signs of compulsive gambling are clear and persistent, reach out to the player and, as a last resort, place a preventive pause on the account. This is done with care and always preceded by communication with the player. We can also close accounts at the request of a responsible family member in properly documented cases. This is a responsibility we take seriously — ok100 would rather lose a customer than contribute to a health problem.

ok100 offers four self-exclusion options: 30 days, 6 months, 1 year, and permanent. All take effect immediately and cannot be reversed during the chosen period — that's how the tool is designed to work, not a bureaucratic hurdle. After the period ends (except for permanent self-exclusion), reactivating your account requires contacting support by email at suporte@ok100.click. There is also a mandatory 72-hour reflection period between the reactivation request and the account being unblocked. Permanent self-exclusion cannot be reversed under any circumstances.

You can opt out of marketing emails and communications at any time in three ways: by clicking the "unsubscribe" link in any promotional email you receive; by accessing your communication preferences in the account settings; or by emailing privacidade@ok100.click to withdraw your marketing consent. Opt-outs are processed within 48 hours. Mandatory transactional emails — such as deposit confirmations and security alerts — will continue to be sent regardless of this preference, as they are necessary for the security of your account.

Yes. All of ok100's responsible gambling tools — deposit, loss, session limits, cool-off, and self-exclusion — apply to every service available on the platform, without exception. This includes Sports Betting (Copa do Brasil, Brasileirão, e-sports), slots, Live Casino with real dealers, blackjack, poker, and crash games. When you set a loss limit, for example, it is calculated against your total net loss across all games, not separately by category.
Play Responsibly
Fun yes, but always within your limits

Create your ok100 account with limits set from day one. Minimum deposit of R$ 10.00 via Pix, over 5,000 games, and withdrawals in under 5 minutes — all with the responsible gambling tools you need to play at your own pace.

Create Account with Limits Visit the FAQ

By registering, you confirm you are 18 or older. Responsible gambling is a commitment on both sides.

Privacy & Data Protection

Ok100 protects your personal data in full compliance with the LGPD (Law No. 13,709/2018). Your registration details, game history, and financial transactions are used solely to operate your account and process payments — never sold or shared with third parties without your consent. To exercise your rights of access, correction, or deletion, send an email to privacidade@ok100.click. Read our Full Privacy Policy.

Responsible Gambling +18

Ok100 is an entertainment platform intended exclusively for users aged 18 and over. Sports Betting and casino games involve real financial risk and should not be seen as a source of income. If gambling is negatively affecting your financial or emotional wellbeing, seek help: CVV 188 (available 24 hours). You are on the Responsible Gambling — all control tools are available in your account dashboard.

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